What payment methods do you accept?

We accept secure payments via all major credit and debit cards. All transactions are encrypted to ensure your payment information remains safe and secure.

Do you offer free shipping?

Orders are typically processed within 2–5 business days. Once your order has been shipped, you will receive a tracking number so you can track your package.

Can I track my order?

Yes. Once your order has been shipped, you will receive an email with a tracking link so you can follow your package every step of the way.

What is your return policy?

We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days of delivery, provided the item is unused, unworn, and in its original condition.

How do I request a return?

To request a return, please contact our customer support team and provide your order number. We'll guide you through the return process.

Are your sizes true to size?

Our items generally fit true to size. We recommend checking the size guide on each product page before placing your order to ensure the best fit.

Can I modify or cancel my order?

If you need to modify or cancel your order, please contact our customer support team as soon as possible and include your order number. We'll do our best to accommodate your request before your order is processed.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us immediately and include photos of the issue. We will resolve the problem as quickly as possible.

How can I contact customer support?

You can contact our customer support team by email. We aim to respond to all enquiries within 24–48 hours.

Carlotta | Cross-Strap Ballet Flats

Name: Carlotta | Cross-Strap Ballet Flats
Brand: Vale Sandton
Price: 899.0 ZAR
Availability: InStock

Save 50%

R 1,798.00 ZAR R 899.00 ZAR

Tax included.

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