Shipping Policy

Delivery Times

Below you will find the estimated delivery times for all orders placed with Vale Sandton.

After placing your order, processing typically takes 1–3 business days. Orders placed on weekdays are usually processed within one business day. Orders placed on Friday evening or during the weekend may take slightly longer.

Once your order has been processed and shipped, delivery generally takes 8–12 business days.

Our goal is to provide a simple, transparent, and reliable shopping experience. If you have any questions or need assistance, our customer support team is always happy to help. Below you can find more information about how your order is processed and shipped.

Placing an Order

Ordering from Vale Sandton. is quick and easy. Simply visit the product page and add your desired item to your cart by clicking the "Add to Cart" button.

Please make sure you have selected the correct variant before proceeding. Once everything looks correct, click "Proceed to Checkout." On the information page, carefully enter your shipping details and verify that all information is correct. Then click "Continue to Shipping."

On the shipping page, you will have another opportunity to review your shipping address. You will also see that shipping is completely free on all orders. As a thank you to our customers, we cover all shipping and delivery costs. Click "Proceed to Payment" to continue.

Payment Methods

We offer several secure payment methods. All payments are protected using SSL encryption, ensuring a safe and secure checkout experience.

Available payment methods include:

  • Credit Card (Visa, Mastercard, Maestro, AMEX)

  • PayPal

After selecting your preferred payment method, click "Review Order" to continue. You will then be redirected to complete your payment. If you experience any issues during checkout, please don't hesitate to contact us—we'll be happy to assist you.

Shipping Costs

Shipping is completely free on all orders placed with Vale Sandton. There is no minimum order value required—every purchase is delivered directly to your door at no extra cost.

Order Processing & Shipping

Found the perfect item at Vale Sandton? We understand that you want to receive it as soon as possible. That's why we work every day to process and dispatch orders as efficiently as possible.

To keep our prices fair and affordable, we ship orders in larger batches once a minimum shipping volume has been reached. This helps us reduce costs while operating in a more sustainable way. We appreciate your understanding and support in helping us create a more responsible future.

Please note: During periods of high demand, occasional shipping delays may occur. We kindly ask for your understanding and patience. Rest assured, we always do our best to dispatch your order as quickly as possible.

If you require urgent shipping or have any special requests, please contact us by email. Our customer support team will be happy to assist you and explore any possible solutions.